Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has shipped. Domestic Shipping (United States) Standard Shipping — 5–8 business days Express Shipping — 2–3 business days Shipping rates are calculated at checkout based on your order weight and destination. International Shipping We ship to over 27 countries worldwide via USPS and DHL Express. International delivery times vary by destination, typically 7–21 business days. Import duties, taxes, and customs fees are the responsibility of the customer and are not included in the order total. Order Tracking Once your order ships, you'll receive a tracking number via email. You can use this to monitor your shipment in real time. Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at bonheurgakiza@gmail.com within 7 days of the expected delivery date. We'll work with you to resolve the issue as quickly as possible. Questions? Reach out to us at bonheurgakiza@gmail.com — we're happy to help.